Refund & Cancellation Policy

Effective Date: January 12, 2025

Last Updated: January 12, 2025

At Apache Solutions ("we," "us," or "our"), we understand that plans can change. Because class sizes are limited and range time is reserved in advance, we have established the following refund and cancellation policy to ensure fairness to all students and instructors.

By registering for a course on www.apachenc.com, you acknowledge and agree to the terms below.

To ensure proper planning and class availability, cancellations made within 30 calendar days of the class start date are not eligible for a refund.

No-Shows: Students who fail to attend their scheduled course without prior notice are not eligible for a refund or credit.

Late Arrivals: Students arriving more than 30 minutes late to class will forfeit their deposit but may re-enroll in a future class within 12 calendar months of the original date.

Removals: Refunds will not be offered to students removed from class for violating safety rules or instructor directions.

While rare, we reserve the right to reschedule or cancel classes at our discretion due to:

• Low enrollment
• Instructor unavailability
• Range closures, or
• Weather and safety concerns

If a class is cancelled by us:

• Students may choose to receive a full refund, or
• Transfer their registration to the next available class date

We are not responsible for additional costs (e.g., travel, lodging) incurred due to class rescheduling or cancellation.

• Refunds are issued to the original payment method used at registration
• Stripe processing fees are covered by Apache Solutions
• Refunds typically appear within 5–10 business days, depending on your financial institution

Certain classes may require a minimum number of students to run. If enrollment minimums are not met:

• The course will be rescheduled, and
• Students may choose between a full refund or transfer to the new date

We reserve the right to reschedule or modify courses as needed to ensure a quality training experience.

All students must acknowledge this Refund & Cancellation Policy electronically during the online registration process. Enrollment is not complete until acknowledgment has been received.

For questions or cancellation requests, please contact:

Apache Solutions

Email: info@apachenc.com

Website: www.apachenc.com

Location: North Carolina, USA